Furtwangen, November 12, 2010 – Insufficient functionality and complex application structures are the most frequent points of criticism from medium-sized companies regarding their time recording system.
This was the result of a study conducted by REINER SCT and Furtwangen University.
Almost half of those surveyed consider their current solution to be in need of improvement. In contrast, 58 percent of participants were completely satisfied. They would recommend their time recording system to others without hesitation.
Only eight percent of the companies surveyed had only recently implemented their solution.
The majority, on the other hand, introduced the system more than five years ago.
They are therefore familiar with the system, but still consider it too complex.
In addition, 17 percent criticize the service, consulting, maintenance and update costs.
The main point of criticism is inadequate system functions.
This clearly shows that companies today want to work more comprehensively with their solution.
However, the range of functions must be considered relative to the age of the system, as the market has developed significantly in recent years.
If the figures for system critics are compared with those for completely satisfied users, it also becomes clear that there are still major differences in quality across the market.
At the same time, the results reflect the most important selection criteria for a system.
Anyone interested in a (new) time recording system should therefore make sure that:
- There are flexible expansion options for the system functions
- the system is simple and intuitive for users to use
- Maintenance and update costs remain manageable
- Service and advice are free of charge even after implementation
Study details 650 companies from various sectors were surveyed on the subject of time recording.
Only five percent of the medium-sized companies surveyed had more than 500 employees.
The study was conducted between May 5, 2010 and June 10, 2010 by Furtwangen University on behalf of REINER SCT.
This is the second edition of the press service on time recording in medium-sized companies.
REINER SCT will present the results of the time recording study every month for six months. The following topics are covered:
- 10/2010: Why do companies use time recording systems?
- 11/2010: How satisfied are companies with their solution?
- 12/2010: What advantages did time recording bring to the companies surveyed?
- 01/2011: When does a time recording system also become interesting for critical companies?
- 02/2011: Which system types are preferred?
- 03/2011: Time recording as a data analysis tool: What information do companies want?
If you are interested, we will be happy to send you the graphics contained in the press service as a printable file.
You can also request further study results mentioned in the text from us as infographics.
Your contact: dieleutefürkommunikation AG, Barbara Bitzer, bbitzer@dieleute.de,+49 7031 7688-55. (The text contains approx. 3,568 characters)
